Terms and conditions
By making a booking, the terms & conditions herein contained are deemed to have been read and accepted. The client in whose name the booking is made undertakes liability for all bills incurred by his/hers/their guests or invitees.
Reservations should be made well in advance of the required date to avoid disappointment. Reservations will be taken telephonically as well as online. All bookings are subject to our published terms & conditions. On-line bookings and enquiries will be replied to by an employee of Edgecombe House confirming the date(s) of the event and all other arrangements. A 50% deposit calculated on the basis of R 395-00 per person per day is required, Guest House R 680-00 per night. No bookings will be accepted until the completed booking form and the deposit has been received unless otherwise arranged with the management of Edgecombe House. On receipt of the booking form and the deposit, confirmation of the booking will be sent. Weddings and similar social functions shall attract a non refundable deposit of R2000-00.
Booked conference rooms will be available for occupation from 07:30 on the day(s) booked and must be vacated by 17:30 unless prior arrangements have been agreed to by management. Guests using the guest house can book in anytime between the hours of 11:30 and 16:00. Late arrivals by arrangement only. The Edgecombe Gate will be open from 07:00 and coffee will be served on the deck from 07:00 onward. Bar service is by arrangement only and terminates at 18:30. No cash bar is available.
2. Confirmation of Numbers:
The number of delegates or guests attending a function at Edgecombe House may be amended up to 7 (seven) days prior to the date of the function. The Edgecombe House invoice will reflect the number of delegates booked for and confirmed 7 days prior to the event. Extra participants will be charged for on the day. No refunds or reductions will be considered if any of the booked guests/delegates fail to attend on the day(s) booked.
Cancellations at least 30 days prior to the date of the event will be granted a full refund of the deposit. Deposits where cancellation has taken place within the 30 day period prior to the commencement of the event will not be refunded, however, should another booking for the event be made to take place not more than 30 days after the previously scheduled date, the deposit will be carried forward for credit in respect of the new booking.
This does not apply to weddings and similar social functions (see conditions of reservations)
Payment for the event must be made in full:
. in cash or by electronic transfer at least 7 days;
. by cheque at least 10 days;
. for weddings and similar social functions at least 14 days;
prior to the scheduled date of the function. Bank details available on request. A VAT invoice will be issued by Edgecombe House reflecting the amount payable once the number of guests has been confirmed or 14 days prior to a function, whichever is the earlier. No cash refunds will be considered.
An invoice reflecting extras viz. cold drinks, telephone, photocopies will be issued on the day and shall be subject to payment on presentation. In respect of weddings, the R 2000-00 deposit shall offset against the Bar account.
In the event of default, I/we undertake to pay all legal costs incurred in connection with the recovery of any account due by me/us, including all collection charges, tracing fees and costs as between attorney and client which may be payable in respect of the collection of such account. I/we also agree to pay interest on all overdue accounts at the rate allowed in terms of the National Credit Act from date of statement. In the event of default of any provision of this agreement, the customer/debtor hereby consents and authorizes the Edgecombe House or their nominated agent to furnish the name, credit record and repayment history of the customer/debtor to any credit bureau as a delinquent debtor.
Milborrow Investments c.c. trading as Edgecombe House, the owner of the property, Russell Milborrow, and/or the companies servants or agents are not liable to you, the client, the clients guests or invitees for any loss, damage, injury or death suffered by you or your client/guests/invitees on or about the premises of Edgecombe House howsoever arising including but not limited to theft, whether resulting from any act or omission whether negligent or not on the part of Milborrow Investments C. C, Edgecombe House, the owner of the property, their servants and/or agents. You, your clients, guests or invitees irrevocably waive all such claims and further indemnify and hold harmless Milborrow Investments CC, Edgecombe House, the owner of the property their servants and/or agents against any claim made against the above by your guests or invitees, including all dependants of yours, your guests or invitees or any of them. Without limiting the aforegoing Milborrow Investments CC, Edgecombe House, the owner of the property, their servants and/or agents, are not liable for any injury to or death of anyone that may occur as a result of any team building exercise, use of the trampoline or swimming pool or any other cause, accidental or otherwise whilst on the property and you indemnify them accordingly.
Edgecombe House Conference Centre caters for members of the business community. As a result the pool is not fenced. Parents are discouraged from bringing children to the venue and do so entirely at their own risk and that of their children.